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Program Analyst- Behavioral Data Science

Company Mission and Highlights:          

mPulse Mobile offers healthcare organizations consumer-focused mobile engagement solutions that improve member and patient engagement and create administrative efficiencies. mPulse enables the leading health plans, providers and pharmaceutical companies to improve the health and wellbeing of consumers by making health care communications relevant to the modern lifestyle.

 

Our Core Values:

Model Integrity and Collaboration
Drive Innovation and Thought Leadership
Support Decision Making at All Levels
Create Value for Clients by Empowering Consumers
Improve Customer Experience Through Simple Design
Celebrate Success… Often

 

Purpose of the Role:

The mission of the Behavioral Data Science team is to design and develop tailored content and algorithms driven by behavioral science and data analytics that drive better patient engagement and health outcomes. The Program Analyst will assist with several projects and studies relating to disease management and behavior change using mobile messaging.  Current programs include an asthma management program, a health plan navigation program, and a diabetes management program. 

The Program Analyst will also assist and manage the successful delivery of innovative solutions which includes troubleshooting the mobile solution, tracking user responses, collecting and summarizing data, and evaluating program needs. This requires a multidisciplinary blend of data handling, behavioral science and program coordination. The candidate should have experience working within behavioral science, have excellent organizational skills, be highly adaptable, be able to work independently and be able to work well as a member of a team.

We are a mobile health messaging startup located in Encino and we are interested in combining behavioral science, health communications and data science to build and improve our text message workflows.

 

Responsibilities:

  • Testing interactive text message workflows that engage users and drive them to be more activated about their health – whether making an appointment to see a doctor, or taking on a health challenge to walk 10k steps every day for a week.
  • Gathering demographic data about different populations (age, income, ethnicity, zip code, etc.) to help the team build a model that uses the social determinants of health as a predictor of health and behavior change.
  • Analyzing patient responses to our messages to identify whether our message handling rules need to be changed or added.
  • Generate statistical reports to track performance using SQL, Excel, Tableau or RStudio for data extraction, analysis, and visualization.
  • Support administration and management of key programs.

 

Qualifications:

  • Strong academic record, ideally in Cognitive Psychology or Cognitive Science.
  • 2-5 years of experience in a corporate, start-up, or research environment. 
  • 1-2 years of experience with SQL, Excel and R or Python.
  • Experience in research methods in behavioral science and exploratory data analysis.
  • Intense intellectual curiosity – strong desire to always be learning new technologies.
  • Analytical, creative, and innovative approach to solving difficult problems. 
  • 1-2 years of program management experience.

 

The Perks:

  • Enjoy Unlimited PTO and flexible work hours.
  • Full Vision, Dental and Healthcare - all individual premiums paid by mPulse!
  • 401K Program with a 4% match.
  • Weekly team lunches to celebrate victories.
  • Paid Parking as well as Car Pooling incentives.
  • Laptop fitness stations.
  • Ping pong conference table and Foosball.
  • Free snacks and drinks.

 

Contact Information:

mPulse Mobile, Inc.

Attn:  HR Dept.

16530 Ventura Blvd, Suite #500

Encino, CA 91436

careers@mpulsemobile.com

(mPulse is an Equal Opportunity Employer)

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